Get Experienced Property and Project Management

Property Management

Supervision of Staff - we manage a professional staff of property managers and maintenance crews. We use the latest project management tools and systems, including AppFolio to manage all activities associated with the operation of the properties.

Project management of emergency repairs, ongoing maintenance, and capital projects.

Management of Preventative Maintenance program to assure that all mechanical equipment is properly maintained on a regular schedule to prevent unplanned repairs.

Annual Assessment and Report - we compile an annual report on the condition of the property including recommended priorities as well as suggestions for long-term and short-term repairs, improvements, and upgrades.

Work Orders - All written and verbal requests from residents are captured in work orders and unit record log sheets. Orders are captured via web tools accessible remotely by tenants, service personnel, and our customer service property management staff.

Energy Management - GPMS staff is trained to conserve and optimize energy usage and reduce costs.

Supplies - We control inventory and prices by carefully monitoring the purchase of all supplies for our properties.

Service Contracts - We manage all service contracts for the properties we manage, including elevator maintenance, furnace, HVAC, and other mechanical equipment.

Scope of our Property Management Services

• Manage leasing process (including interfacing with leasing agents, taking tenant applications, credit checks, lease preparation, and execution, etc.).
• Develop marketing materials in conjunction with listing agent and develop Welcome Package for Tenants with property rules and regulations.
• Manage evictions and lease terminations.
• Tenant invoicing and collections.
• Oversee move-in and move-out inspections/document property's condition.
• Online and phone customer service support with Tenants and Landlords.
• Development of property policies and procedures for the operation of buildings.
• Regularly attend tenant and HOA meetings and other meetings, upon request.
• Manage and respond to tenant maintenance and repair requests.
• Schedule and oversee maintenance operations, including cleaning services.
• Engage professional contractors for maintenance and keep records of work performed.
• Apartment and commercial unit turnover management and fit out.
• Ensure repair work performed within a reasonable amount of time.
• Manage billing for any damages on behalf of the owner.
• Resolve tenant and neighbor complaints.
• Engage professional contractors, as necessary, to maintain the interior of the buildings including, but not limited to, common spaces, bedrooms, interior finishes, appliances, furniture, flooring, etc..
• Engage professional contractors, as necessary, to clean general common spaces of building outside of rented/owned areas, including elevators and stairwells.
• Facilitate inspections including annual fire marshal inspections, state housing inspections, mortgage lender inspections, insurance inspections, etc..
• Establish accounts with applicable utilities as needed, coordinate utility surcharging and payment for common area utility usage.
• Ensure compliance with any utility requirements.
• Compile and maintain financial data including income and expenditures from operations.
• Compile and maintain records associated with repairs.
• Compile and maintain records associated with complaints.
• Compile and maintain historical records including invoices and receipts.
• Conduct periodic customer satisfaction surveys.
  

Property Management Services

• Manage all Tenant leasing functions, including:
• application process
• reference and financial credit checks
  
• execution of lease agreement
• review of rules and regulations
• move-in inspection and check list.
• Support marketing activities (e.g., display of marketing materials, Bulletin displays in building lobbies, Welcome Package, etc.)
• Prompt response to all resident inquiries and complaints.
• Manage all Tenant retention, move-out and end-of-lease activities, including;
• Notices, including lease renewals
• move-out inspection and check list
• security refund, as applicable.
• Formulating creative solutions to cut property costs
• Management and supervision of all property management personnel and subcontractors.
• Ongoing Maintenance, Repairs and Capital Improvement support activities, including:
• Application, procurement and management of all permits required by various government entities
• Management of relationships with building inspectors, fire department, police and other governmental officials to foster communications and cooperation and prompt service
• Compliance and management of all orders and requirements of federal, state, county, and local authorities
• Management of 24-hour by 7-day emergency calls from residents and staff
• Administration of insurance policies and certificates to meet Owner's needs and reporting requirements
• Periodic meetings with the management concerning financial and operational matters

Financial Services may include

• Invoicing to Tenants
• Accounts receivable management
• Collections of rental charges and other lease enforcement charges
• Provide arrears management
• Manage reserve accounts
• Management of tenant security deposit accounts
• Post all incoming bills to accounting system
• Verification of all bills prior to payment
• Complete payroll services for own property management staff
• Coordination with CPA in all audit and tax matters
• Issue invoices for repair work

Telecom Industry

With increased competition and rapid changes in the telecommunications industry, you need effective and efficient network solutions—completed on time, on a budget, and according to the highest quality standards. GPMS provides the attention and care of a small project management consultant that can adapt and customize solutions to meet your business requirements. Our project management team combines a powerful, proven methodology with world-class professionals who deliver superior planning, scheduling and execution of your network needs—from concept to completion.

Construction Management

GPMS offers professional construction management services tailored to the size and complexity of any given project. Our decades of experience managing small to large construction projects has evolved into a total commitment to quality management that assures the highest standards for quality construction with a strong focus on timely execution and meeting budget constraints.

GPMS construction engineering and inspection services personall are experts in selecting, managing and monitoring the quality of construction work and documenting the materials, labor and equipment used.

As construction manager, PGMS has successfully delivered many residential and commercial construction projects with varying degrees of complexity. Our years of experience have contributed to the creation and maintenance of an arsenal of tools and data to support the most demanding projects.

On complex assignments involving numerous projects and contractors, GPMS’ construction management services typically begin during the development and design phase of a project and include:

• Land use consultation
• Management of entitlement process
• Project planning and mobilization
• Engineering and architectural design
• Support of permitting process
• Schedule and budget evaluations
• Value engineering
• Cost estimating by trade, project phase, etc.
• Evaluation of project options and alternatives
• Development and documentation of bid packages for the selection of the best qualified contractors
• Procurement and cost management
• Monitoring and coordinating daily construction activities
• Contract management (including AIA process)